PRIVACY POLICY

Wolfo S.R.L. ("Wolfo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our cryptocurrency exchange services and website (collectively, the "Services").

This policy is compliant with Costa Rica's Law on the Protection of the Person with Regard to the Processing of Personal Data (Law No. 8968) and its regulations.

- Personal Data: Any information relating to an identified or identifiable individual.

- User: Any individual who uses our Services.

- Cryptocurrency: Digital or virtual currency that uses cryptography for security.

- KYC: Know Your Customer, the process of verifying the identity of our users.

3.1 Personal Information

- Account information: email address, username, password

- KYC information: full name, date of birth, address, government-issued ID

- Contact information: phone number, mailing address

3.2 Financial Information

- Cryptocurrency wallet addresses

- Transaction history

- Bank account information for fiat currency transactions

3.3 Automatically Collected Information

- IP address

- Device information

- Browser type and version

- Operating system

- Date and time of access

- Pages visited

We use your information to:

- Provide and maintain our Services

- Process transactions and send transaction notifications

- Comply with legal and regulatory requirements, including KYC and AML obligations

- Improve and optimize our Services

- Communicate with you about our Services

- Prevent fraud and enhance the security of our platform

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. Your data is stored on secure servers located in  Costa Rica and/or other countries with adequate data protection laws.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We may share your information with:

- Third-party service providers who assist us in providing our Services

- Financial institutions and payment processors to facilitate transactions

- Law enforcement or regulatory authorities when required by law

- Other users of our platform, only to the extent necessary to complete transactions

We do not sell your personal information to third parties.

Under Costa Rican law, you have the right to:

- Access your personal data

- Rectify inaccurate or incomplete data

- Request deletion of your data (subject to legal requirements)

- Object to the processing of your data

- Data portability

To exercise these rights, please contact us using the information provided in Section 11.

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings.

Your information may be transferred to and processed in countries other than Costa Rica. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

If you have any questions about this Privacy Policy, please contact us at: [email protected]

This Privacy Policy is designed to comply with Costa Rica's Law on the Protection of the Person with Regard to the Processing of Personal Data (Law No. 8968) and its regulations. Any disputes arising under this policy will be resolved in accordance with Costa Rican law.

You have the right to file a complaint with the Costa Rican data protection authority (Agencia de Protección de Datos de los Habitantes - PRODHAB) if you believe your data protection rights have been violated.